Building a customer IAM strategy with acceptance and retention in mind
Date & Time
Tuesday, September 19, 2023, 11:00 AM - 11:30 AM
Glen Taylor

Security and identity technologies typically tend to evolve faster than users' attitudes toward change. For that reason, it can be difficult incentivizing your customer base to adopt secure IAM practices, even if it's in their best interest. This session will look at how in this age of rapid digital transformation, organizations can hopefully get consumers on board with various identity management practices and tools by making sure the customer experience is painless, while also emphasizing the benefits.

Session Type